Understanding Yona Beach Club's cancellation and booking policy before you reserve is essential — especially for large groups or bookings made well in advance. Here's everything broken down clearly.

Cancellation Windows

More than 72 hours before: A 10% setup fee is deducted; the remaining 90% is refunded. 24–72 hours before: 50% refund only. Less than 24 hours or No Show: No refund. These are Yona Beach Club's official policies, applied to all bookings including those made through Explera DMC.

Date Changes

If you need to change your booking date, date changes are free if notified at least 72 hours in advance — subject to availability on the new date. Explera manages these changes on your behalf, and our team will do everything possible to find an equivalent date and seating at no extra charge.

Bad Weather Policy

In cases of severe weather where Yona Beach Club cannot safely operate, full refunds or rescheduling options are provided. Explera monitors conditions and will contact guests proactively if their session is affected. This is one of the key benefits of booking through yonabeachclub.explera.co.th rather than booking alone.

Group Booking Terms

For groups of 8 or more, or private cabana bookings, a deposit is required to secure the reservation. Full balance is typically due 7 days before the visit. Explera DMC manages all payment schedules and sends automatic reminders so nothing falls through the cracks.