Question 1

Why are prices 20% higher than Yona's own website?

Accepted Answer

We are an Official Authorised Partner of Yona Beach Club. The 20% premium covers our dedicated WhatsApp concierge service, guaranteed booking confirmation within 2 hours, personalised pre-arrival support, and priority communication.

Question 2

What time does the Morning Session run?

Accepted Answer

The Morning Session runs from 9:30 AM to 2:00 PM. Last check-in at Patong Pier is 12:00 PM. Ideal for families, relaxed groups, and lunch experiences.

Question 3

What time does the Afternoon Session run?

Accepted Answer

The Afternoon Session runs from 2:00 PM to 9:30 PM. Last check-in is 5:00 PM. This session features DJ performances, sunset views, and pool parties. Strictly adults only.

Question 4

What is the cancellation and refund policy?

Accepted Answer

All bookings are strictly non-refundable once confirmed. Date changes may be accommodated as a goodwill gesture if you notify at least 72 hours before your original booking date, subject to availability.

Question 5

What is the dress code at Yona Beach Club?

Accepted Answer

Yona enforces a smart casual to elegant resort wear dress code at all times. Entry may be refused to guests not meeting this standard — no refund will be issued.

Question 6

How do I get to Yona Beach Club?

Accepted Answer

Yona Beach Club is accessible exclusively by shuttle boat from Patong Pier, Phuket. Shuttle boats depart every 20 minutes. Transfer by shuttle boat is included in all packages.

Question 7

Can I bring children to Yona Beach Club?

Accepted Answer

Yes, but only during the Morning Session (9:30 AM – 2:00 PM). Children aged 4 and above are welcome. The Afternoon Session is strictly adults only.

Question 8

What items are strictly forbidden on board?

Accepted Answer

Outside food and beverages, weapons, illegal drugs, glass containers not provided by Yona, professional cameras without prior approval, fireworks, pets, personal speakers, and oversized luggage are all prohibited.

Question 9

What is included in the Day Pass?

Accepted Answer

Welcome Drink, Food & Beverage Credit (500 THB), Towel for the Day, Transfer by Shuttle Boat, Infinity Pool Access, Passenger Insurance, Restaurant access (1h30min time limit), DJ performances and sunset views.

Question 10

What are Yona Beach Club's operating days?

Accepted Answer

Tuesday, Thursday & Saturday: 9:30 AM to 9:30 PM (Morning + Afternoon sessions). Monday, Wednesday, Friday & Sunday: 2:00 PM to 9:30 PM (Afternoon session only). Shuttle boats depart from Patong Pier every 20 minutes.

Yona Beach Club Phuket Official Partner Booking – Explera

Frequently Asked Questions

About the 20% Partner Rate

Booking & Check-In

Packages & Pricing

Cancellation & Refund Policy

Dress Code

On-Board Rules & Safety

Children & Family

Getting There

Ready to experience Yona?